Privacy Policy
At Aria Experience LTD, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your data. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information:
We collect information that can identify you, such as your name, email address, postal address, phone number, payment information, and any other details you provide when you make a purchase, create an account, or contact us.
b. Non-Personal Information:
We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and the pages you visit. This information is collected through cookies and similar technologies.
c. Social Media Information:
If you interact with us through social media platforms, such as Meta (Facebook and Instagram) or TikTok, we may collect information available from your social media profile, depending on your privacy settings and the permissions you grant.
2. How We Use Your Information
We use your information to:
- Process Transactions: To fulfill and deliver your orders and process payments.
- Communicate: To send order confirmations, shipping updates, and promotional offers, as well as respond to your inquiries.
- Improve Our Services: To enhance our website, products, and customer service based on your feedback and usage patterns.
- Personalize Your Experience: To tailor content, advertisements, and offers to your preferences and interests.
- Marketing and Advertising: To deliver targeted advertisements on our website and through third-party platforms, including Meta and TikTok. This may include the use of cookies and other tracking technologies to collect information about your browsing activities across websites.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing transactions, and providing services to you.
- Advertising Partners: Third parties, including Meta and TikTok, for the purpose of serving targeted advertisements. These partners may use cookies and similar technologies to collect and use information about your online activities.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.
4. Data Security
We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and other technical and organizational measures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Update: Request access to or correction of your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions provided in our emails or contacting us directly.
- Delete: Request the deletion of your personal information, subject to certain legal exceptions.
- Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aria Experience LTD
Email: contact@ariaexperience.co
Address: Unit 57 D6 The Winning Box, 27-37 Station Road, Hayes, United Kingdom, UB3 4DX
Phone: +44 744 795 2522
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.